Gaya APA

Leading The Starbucks Way: 5 Principles For Connenting With Your Customers, Your Products, and Your People. (2014). USA: Mc Graw Hill.

Gaya MLA

Leading The Starbucks Way: 5 Principles For Connenting With Your Customers, Your Products, and Your People. Cet.1. USA: Mc Graw Hill, 2014. Text.