Gaya APA

Cavanaugh, P, S, P, /, R, P, N, /, R, R. (2013). The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts (Ed.2). USA: Mc Graw Hill.

Gaya MLA

Cavanaugh, Pater, S., Pande, /, Robert, P., Neuman, /, Roland, R.. "The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts". Ed.2 USA: Mc Graw Hill, 2013. Text.